Manage Account | Qpay Solutions Limited Bangladesh

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Conditions

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Warnings

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Verification

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Confirmation

Before you proceed with deleting your QPay account, please ensure the following conditions are met:

Resolve any pending issues, disputes, or complaints related to your account.
Ensure there are no pending “Cash by Code” or utility payments to be completed.
Clear all outstanding balances or refunds in your account.
Confirm that your identity / verification documents (e.g. NID, KYC) are up to date, and there are no regulatory or compliance holds.

Account deletion is permanent and cannot be undone. Please download any transaction history or important data before proceeding.

I acknowledge that I have read and agree with the conditions above

Please be aware that deleting your QPay account will result in the permanent loss of the following data:

Identity details

Contact info

Account credentials

Verification documents

Transaction history

Device data

App usage logs

Location info

Once your account is deleted, all associated data will be permanently removed from our systems and cannot be recovered. This action is irreversible.

I acknowledge that I have read and understand the warnings above

To proceed with your account deletion request, please fill out the form below. Our customer care team will contact you for further verification.

Full Name

Please provide your full name.

Qpay Phone Number

Please provide a valid Bangladeshi phone number (e.g., 01xxxxxxxxx).

Qpay Email / Alternative Email

Please provide a valid email address.

Reason

Please select a reason for account deletion.

Other Reason

Please specify your reason for account deletion.

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Your request to delete your account and/or data will be processed within 90 working days as per our company policy.

I confirm that I want to permanently delete my QPay account and all associated data

Your account deletion request has been received. Our customer care team will contact you within 24 hours for verification.